Frequently Asked Questions

Why should I plan a funeral for my loved one?

A funeral or memorial is a customary way to recognize death and its finality. Funerals are held for the living to show respect for the dead and to help survivors begin the grief process. They also give mourners a chance to share stories, create memories, fulfill religious beliefs & customs, participate in a support system, and gather at a peaceful place during a time of confusion and uncertainty.

What tasks are involved in arranging a funeral?

There can be as many as 200 tasks when planning a funeral. Many of them are listed below. After meeting with you at a private consultation, our Funeral Director will coordinate many of these for you and assist you in completing others.

Funeral Directors Responsibilities

  • Obtain the signature of the attending physician, coroner or medical examiner on the required certificate; file the certificate with the registrar of vital statistics where the death occurred
  • Make arrangements for and transfer the deceased from the place of death to the funeral home
  • (local or out of town)
  • Procure the burial permit and file with the cemetery
  • Order and schedule the delivery of all products/merchandise
  • Ensure compliance with government regulators
  • Arrange for family transportation, to and from the service
  • Obtain certified copies of the death certificate
  • Obtain family history information for the obituary and other announcements
  • Compose and submit newspaper and other media notices
  • Complete social security papers and secure social security benefits
  • Secure Veterans benefits (if applicable)
  • Secure life insurance benefits (if applicable)
  • Contact insurance agents
  • Complete accounting, clerical and filing work
  • Ensure compliance with government regulators

Family Responsibilities

  • Select and contact a funeral home
  • Make an appointment to meet with the funeral director
  • Notify family members, friends, and business associates
  • Gather information that will be included in the obituary
  • Answer telephone calls
  • Notify organizations in which your loved one participated
  • Purchase acknowledgement cards, register books, memorial folders, etc.
  • Purchase a door wreath & flowers
  • Review the loved one’s personal end of life documents (will, trusts, insurance, financial, etc)
  • Complete social security papers and secure social security benefits
  • Secure Veterans benefits (if applicable)
  • Secure life insurance benefits (if applicable)

What do funeral directors do?

Funeral directors are caregivers, advisors, and administrators. They make the arrangements for the transportation of the body, complete all necessary paperwork, and carry out the wishes of the family regarding the funeral and final disposition of the body. They have experience assisting the bereaved in coping with death, are trained to answer questions about grief, and can recommend sources of professional help.

Who should be included in the gathering or ceremony?

Family, close friends, co-workers, fellow worshippers, neighbors & acquaintances, and in some cases, the greater community.

What costs are associated with funerals?

The cost of a funeral includes all the services of a funeral director and the funeral home staff, transportation, merchandise, such as caskets and urns, and other services and fees associated with the funeral or memorial service. In general, funeral homes make only a modest profit. We have included our General Price List on our web site for your convenience.

Some people cannot afford basic funeral services. Is financial aid available to the poor?

In addition to family, there are veteran, union, and other organizations that provide benefits to pay for funerals. In some cases this may include, a lump sum death payment from Social Security. In most states, some form of public aid allowance is available from the state, county, or city. Sometimes these allowances can be combined. Most funeral directors are aware of the various benefits and know how to obtain them.










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1504 Gandy Street
Jacksonville, Florida 32208

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Fax: 904-765-0319

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